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All applications must be sent to the Commission within 30 days of the date the gas is turned on. Applications may be mailed, hand-delivered, faxed to 512-936-4196 or scanned and emailed to rebates@rrc.state.tx.us.
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The Railroad Commission of Texas requires all propane gas companies to perform a leak test before refilling an empty tank, to ensure the integrity of your propane piping system. The company may have to charge for this service, so you’ll save time and money by putting your account on a Keep Full program.
If you think you smell propane in your home, camper, RV or the area around any gas equipment, or if a gas alarm signals the presence of propane, you should IMMEDIATELY follow these suggestions:
Take these steps to protect your family and property before and after a flood, hurricane or severe storm.
Getting ready for a flood or hurricane:
Call your propane dealer or a qualified technician if: